Terms & Conditions

Last Updated: 12 August 2026

Welcome to Click & Glow.

These Terms & Conditions govern your use of clickandglow.co.za and purchases made through our online store.

By using our website or placing an order, you agree to these Terms & Conditions.

1. About Click & Glow

Click & Glow operates an online store supplying professional hair, beauty, grooming and related products.

2. Products and descriptions

We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on our website are accurate.

However:

• Product colours may appear differently on different screens.
• Packaging may occasionally change.
• Product images may differ slightly from the actual product.
• Manufacturers may change product specifications or packaging.

We will endeavour to keep product information up to date.

3. Prices

All prices displayed on the website are in South African Rand (ZAR) unless otherwise stated.

Prices may change without prior notice, but changes will not affect an order that has already been accepted and paid for, subject to applicable law.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that Click & Glow has accepted the order where, for example, there is an obvious pricing error, stock issue or other material error.

If we are unable to fulfil an order, we will contact you and, where appropriate, provide a refund.

5. Payment

Payment must be successfully received before an order is processed, unless another arrangement has been expressly agreed.

Payments may be processed through third-party payment providers.

6. Availability

Products are subject to availability.

If an ordered product becomes unavailable, we will contact you regarding the available options, which may include a replacement, cancellation or refund as applicable.

7. Delivery

Delivery is subject to our Delivery & Shipping Policy.

Estimated delivery times are provided as guidance and may be affected by stock availability, courier delays, public holidays, weather, remote-area delivery and circumstances beyond our reasonable control.

8. Returns and refunds

Returns and refunds are governed by our Returns & Refunds Policy and applicable South African consumer law.

Nothing in these Terms & Conditions is intended to remove or limit a consumer right that cannot legally be excluded.

9. Consumer rights

Nothing in these Terms & Conditions limits rights provided to consumers under applicable South African law.

For example, the Consumer Protection Act provides an implied warranty of quality, including a six-month period in which qualifying defective or non-compliant goods may be returned for the remedies provided by the Act.

10. Website use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to the website or its systems.
• Interfere with the operation of the website.
• Submit false or fraudulent information.
• Use the website to distribute malicious software.
• Copy or reproduce website content without permission.

11. Intellectual property

Unless otherwise stated, the content of this website, including branding, text, graphics, photographs, logos and design elements, belongs to Click & Glow or is used with appropriate permission.

You may not reproduce, modify or commercially exploit website content without permission.

12. Third-party links

Our website may contain links to third-party websites.

Click & Glow is not responsible for the content, security or privacy practices of third-party websites.

13. Website availability

We aim to keep the website available and functioning correctly, but we cannot guarantee uninterrupted or error-free operation.

14. Changes

We may update these Terms & Conditions from time to time. The latest version will be published on this website.

15. Contact

For questions regarding these Terms:

Email: admin@clickandglow.co.za
Telephone: +27767770806